R&D Activity

Shipamax extracts the data from a massive variety of shipment documentation used in the global supply chain (emails, attachments, invoices etc) and outputs the relevant information in a clean and structured API. This makes the data much more usable and analysable.

For their first claim with EmpowerRD, they improved the data extraction quality significantly thereby making their overall proposition more attractive to potential customers.

Claim History

Before claiming with EmpowerRD Shipamax used a generalist accountant who also provides a number of other financial services. While the communication was good, Fabian and the team quickly became aware that their expertise was lacking: “they didn't understand the effects that grants would have on our claim, and this resulted in HMRC downgrading our claim and reducing the amount of credit we received back”.

After this happened, Fabian and the team wanted to employ a specialist to handle their claims. They were attracted initially by EmpowerRD's low fees, but also reassured by the team’s track record: “we needed a team that had the pedigree, but we also wanted a provider who could claim to be as innovative as we are”.

Working with EmpowerRD

Fabian appreciated how the platform and EmpowerRD advisors worked alongside each other: “the platform made it significantly easier to handle the cost information, but the most outstanding aspect was the team’s expertise and speed of response.”

While the claim experience was better, Fabian also saved enormously on fees versus his previous provider: “EmpowerRD were just as involved in the claim as our previous provider, but we saved massively on fees."

With the significant fee savings and increased HMRC credit, Shipamax have been able to hire another data scientist to keep improving their product’s coverage across the global supply chain.