Dan Jarrett, Finance and Operations
Founded in 2015, CharlieHR provide beautifully designed HR software for small teams with big ideas.
24 (November 2018)
36 HoursTime saved
CharlieHR are on a mission to help small companies scale faster by saving them time on their administrative tasks. During their claim period they built out a bespoke design platform that allowed them to push development changes to their own software much faster.
CharlieHR previously claimed with a different specialist R&D advisor who were charging them 20% of their credit. The other providers they spoke to were also quoting them that amount or similar. While the advisor visited the CharlieHR offices and interviewed the team for the claim, Dan says that "it actually took longer than doing it with EmpowerRD".
"When you added together the time spent co-ordinating with the tech team and communicating on a long email chain with the advisor it took 3-4 days of our time to complete the claim".
"Although EmpowerRD only charged us 5% of our credit, the whole experience was actually much better than with our previous advisor."
Working with EmpowerRD
CharlieHR found the co-ordination amongst the team members much easier with EmpowerRD's online claims platform: "The tech team only spent half a day or less filling out their respective projects" Dan explains.
In addition to the easier co-ordination, CharlieHR have used the platform to compile their projects throughout the year which has significantly increased the efficiency of their claim process.
"So although EmpowerRD only charged us 5% of our credit, the whole experience was actually much better than with our previous advisor."
What have they spent the cost saving on? CharlieHR were able to invest more into hiring, allowing them to better manage their own fast growth.
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EmpoweRD advisors use modern technology to deliver a radically improved R&D claims service at a fraction of the traditional cost.