Generic filters
BOOK A MEETING
Customer Service Icon

An agile platform to adapt to changing regulations. A team of R&D tax claim and sector specialist: ex-HMRC, ATT qualified, AML trained, AML registered and supervised by HMRC.

Book a Meeting Arrow Icon

Data Processors

EmpowerRD utilises both infrastructure and services specific vendors to provide products and services. The following is an up-to-date list (as of 04 January 2025 ) of names and purposes of EmpowerRD sub-processors and 3rd-party vendors:

Vendor: Amazon Web Services, Inc.
Purpose: Primary cloud infrastructure provider for EmpowerRD, where the EmpowerRD platform is hosted. Most data stored, processed and transmitted through EmpowerRD resides on Amazon Web Services data centers.
Data Centres: European Economic Area

Vendor: Google Cloud Platform
Purpose: Secondary cloud infrastructure provider for EmpowerRD services, data is stored and processed in Google Cloud Platform Data Centers.
Data Centres: European Economic Area

Vendor: IRIS Software Ltd
Purpose: Accounting system provider to enable submission of tax returns to HMRC
Data Centres: European Economic Area

Vendor: Mixpanel, Inc.
Purpose: To monitor event data in the EmpowerRD platform to support future development work and optimisations
Data Centres: United States and European Economic Area

Vendor: Xero (UK) Limited
Purpose: To raise and send invoices after claims have been submitted to HMRC.
Data Centres: European Economic Area

Vendor: HubSpot, Inc.
Purpose: To manage sales and service processes
Data Centres: United States of America

Vendor: The Northrow Group (specifically, Northrow Limited)
Purpose: Conduct KYC (Know Your Customer Checks) in order to be compliant with HMRCs requirements.
Data Centres: European Economic Area

Vendor: Mailgun Technologies, Inc.
Purpose: To send transactional emails to you from our Platform.
Data Centres: United States of America

Vendor: AccounceKit (Paddle Inc)
Purpose: To collect user feedback in the EmpowerRD platform to support future development work and optimisations
Data Centres: United States and European Economic Area

Vendor: TalcCalc (Acorah Software Products Limited)
Purpose: Accounting system provider to enable submission of tax returns to HMRC
Data Centres: European Economic Area

Vendor: Smartlook (Cisco Systems Inc.)
Purpose: To monitor sessions in the EmpowerRD platform to support future development work and optimisations
Data Centres: United States and European Economic Area

Vendor: Twilio & Segment (Twilio Inc.)
Purpose: Messaging and data processing in the EmpowerRD platform
Data Centres: United States and European Economic Area

Vendor: Hightouch (Hightouch Inc.)
Purpose: Data processing in the EmpowerRD platform
Data Centres: United States and European Economic Area

Vendor: ChatGPT (OpenAI Inc.)
Purpose: Development tooling and data processing in the EmpowerRD platform and EmpowerRD Technology Team.
Data Centres: United States and European Economic Area

Vendor: GitHub (Microsoft Inc.)
Purpose: Development tooling and data processing in the EmpowerRD platform and EmpowerRD Technology Team.
Data Centres: United States and European Economic Area

Vendor: GitLab (GitLab Inc)
Purpose: Development tooling and data processing in the EmpowerRD platform and EmpowerRD Technology Team.
Data Centres: United States and European Economic Area

Vendor: JIRA (Atlassian Inc)
Purpose: Development tooling and data processing in the EmpowerRD Technology Team.
Data Centres: United States and European Economic Area

Vendor: Axiom AI (Axiom Ai Limited)
Purpose: Automation system provider and data processor to enable submission to HMRC.
Data Centres: United States and European Economic Area

Vendor: FiveTran (Fivetran Inc.)
Purpose: Automation system provider and data processor in the EmpowerRD platform
Data Centres: United States and European Economic Area

Vendor: Metabase (Metabase, Inc)
Purpose: Data processor in the EmpowerRD platform
Data Centres: United States and European Economic Area

Vendor: Retool (Retool, Inc.)
Purpose: service processes and Data processor in the EmpowerRD platform
Data Centres: United States and European Economic Area

Vendor: LaunchDarkly (Catamorphic Co.)
Purpose: Service processes and Data processor in the EmpowerRD platform
Data Centres: United States and European Economic Area

Vendor: Cursor (Cursor Inc.)
Purpose: Development tooling and data processing in the EmpowerRD platform.
Data Centres: European Economic Area and United States

Vendor: Google Workspace including Gemini Enterprise (Alphabet Inc.)
Purpose: Software Development, Service operations and meeting transcribing and summary and data processing in the EmpowerRD platform.
Data Centres: European Economic Area and United States
 
Vendor: Kreoh (Kreoh limited.)
Purpose: Service operations tooling and data processing in the EmpowerRD platform.
Data Centres: European Economic Area and United States
 
Vendor: Claimer (Claimer Tech Limited.)
Purpose: Service operations tooling and data processing in the EmpowerRD platform.
Data Centres: European Economic Area and United States