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Bloom & Wild
Sophia Meadows, Finance Director
Bloom & Wild are the UK’s highest rated online florist and original letterbox flower delivery company.
Industry
Online Retail
Employees
76 (December 2018)
24 hours
Time saved£5,400
Fee savedR&D Activity
Bloom & Wild have brought a culture of technical innovation to the art of floristry. The team were the first to deliver bouquets of flowers through letterboxes and have since innovated in numerous ways to ensure they provide a market leading customer experience.
For their first claim with EmpowerRD they built out a personalisation engine that allowed them to serve up on-site recommendations and tailored reminders for regular customers.
Claim History
Bloom & Wild had previously claimed twice with a different specialist advisor. After the EmpowerRD team identified the qualifying expenditure for their most recent claim Bloom & Wild felt that their last claim could have been undervalued. EmpowerRD retrospectively evaluated their last claim and increased the credit they received from HMRC by 290%.
“You wouldn’t expect there to be so much of a difference between two providers but the numbers speak for themselves”, Sophia explains.
"The online platform made it much easier to co-ordinate between the finance and technical teams."
Working with EmpowerRD
Sophia also found the combination of an online platform and an expert advisor to be ideal for their needs. “The online platform made it much easier to co-ordinate between the finance and technical teams”, but they also appreciated the expert support given by the EmpowerRD team: “[they] were super proficient and responsive… they really took the time to provide detailed responses to our queries.”
Combining the savings from their current claim and the credit boost from their past claim, Bloom & Wild received a significant cash injection into their business. What did they spend it on? Bloom & Wild were able to invest in some artistry of their own with a new programme of brand and marketing development.
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Our clients say
"The online platform made it much easier to co-ordinate between the finance and technical teams."
“EmpowerRD is doing R&D claims the way everyone should be doing it. They absolutely exceeded our expectations and are now one of our long term partners.”
“I was looking for a specialist with a rigorous platform that could handle a complex R&D tax credit claim, because of our grant. EmpowerRD came up on top.”
“Whilst the platform was a real asset for us, the best thing was the support we received. We always had a client success manager on the other end. If we had any questions or concerns, we could use the chatbot, and our client success manager was there to help. It was a breeze; really good support throughout.”
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