An agile platform to adapt to changing regulations.
A team of R&D tax claim and sector specialist: ex-HMRC, ATT qualified, AML trained, AML registered and supervised by HMRC.
Tax specialists, claim quality experts, client success managers, product builders and commercial teams working together around one transparent claim process.
Tax treatment, technical narrative, financial review and claim quality are separated into distinct responsibilities — then brought together before submission.
Client success keeps the process moving: onboarding teams, coordinating inputs, tracking deadlines and giving clients a consistent point of contact.
Bachir Sani
Head of SMB Client Success
Leads the SMB client-success function and the day-to-day experience around claim delivery.
Ben Crawford
Senior Customer Success Manager
Supports clients through onboarding, collaboration and claim milestones.
Almira Hussain
Customer Success Manager
Works directly with clients to coordinate their claim journey and platform collaboration.
Madeleine Dawkins
Customer Success Manager
Helps clients manage claim inputs, timelines and communication across the process.
Bradley De Padey
Customer Success Manager
Supports businesses through the operational stages of building and submitting an R&D claim.
Hafsa Muftisada
Corporate Account Executive
Works with larger and more complex organisations considering EmpowerRD’s claim service.
Product & technology
Building the platform behind the process.
The product and engineering team turns regulatory requirements and claim workflows into a collaboration platform clients can see and use.
Ben Skingsley
Tech Lead
Leads the engineering work that keeps the platform reliable, secure and adaptable to changing claim requirements.
Anushka Parhar
Product Lead
Leads product development around the workflows, collaboration and visibility built into the EmpowerRD platform.
Growth & marketing
Helping more businesses find the right claim partner.
Commercial and marketing teams connect the market to EmpowerRD’s people, platform and evidence-led approach.
Ross Taylor
Head of Sales & Marketing
Leads commercial growth and marketing, connecting EmpowerRD’s proposition to businesses evaluating R&D support.
Freddie Christie
Sales Development Representative
Works with larger and more complex organisations considering EmpowerRD’s claim service.
Finance & people
Supporting the business behind the claims.
Finance and people functions support the operating model that lets client, tax and technology teams deliver consistently.
Francesco Calvente
Head of Finance
Leads financial control, planning and the internal finance function at EmpowerRD.
Sam Cushing
People Lead
Supports the people function, culture and organisational development across EmpowerRD.
EmpowerRD experts
Meet the people who sign the technical content.
The team page introduces the whole business. The Experts section is intentionally narrower: it is reserved for people whose qualifications, experience and review scope support public authorship or technical review.
We’re building a different model for R&D claims: specialist people working alongside a transparent collaboration platform. If that sounds like the kind of environment you want to work in, explore current opportunities.